Useful to them or easier for you?

When you share information with a manager or client, organize it so it’s most helpful for them, not just easier for you. Don’t overwhelm them by sending a pile of raw numbers or a long, messy message. Do the hard work for them: start with the three most important points and explain why they matter. This shows you see the big picture and respect their time.

Being a great communicator also means knowing when to stop typing and start showing. If you’re having trouble explaining a complex idea in an email, try using visuals instead. Sometimes a quick screen-share or a simple chart works better than a long email. If you’re struggling to explain a complicated workflow or results, consider jumping on a video call or meeting in person to sketch it out or use a digital whiteboard. Turning complex data into a clear visual story makes your ideas easier to understand. When people can easily follow your work, they’re more likely to support your suggestions and trust your judgment.

Putting your audience first when you communicate helps you think more strategically. As you advance in your career, you may need to brief executives who only have a few minutes to listen.

Put these approaches into practice.

Let’s look at practical ways to do the mental heavy lifting for your audience.