QUESTIONABLE Module

This week, interns are navigating through the QUESTIONABLE module - meaning "not certain of something". Here are three ways interns are learning to identify challenges, analyze data, and overcome obstacles.

Seeing Problems

Because obstacles are inevitable,, interns are encouraged to look out for themselves and their team by calling out any challenges, conflicts, and delays that they’re aware of.

Question The Way Things Are

Instead of accepting the way things are as the best they can be, interns are encouraged to be curious and ask questions about areas that can be improved - areas where the team spends too much time, takes up too much space, or produces mixed results.

Question Your Work

To get comfortable with mistakes and mishaps, interns are encouraged to regularly question their work, even when they believe it’s complete and accurate.

SUPERVISOR SUPPORT STRATEGIES

Because obstacles are inevitable, extend grace and understanding as challenges, conflicts, and delays arise. Seeing your team members head towards a problem is difficult to watch. As a task shows signs of derailing, proactively offer assistance and discuss the various ways to approach foreseeable and hidden obstacles.
The way things are is not the best they can be. Be prepared for team members to be curious and ask questions about areas that can be improved - areas where you spend too much time, take up too much space, or produce mixed results.
Help your team members learn from their mistakes and contribute better as professionals. Before you question team members' work, challenge them to regularly question their own work. Show them ways to double-check work for errors, missing information, and mistakes.

EMAIL: Ask your intern for their chosen soft skill challenge this week.

EMAIL: Collect intern's TRACK Record Log entry for the week.

At the beginning of each week,
- Read the weekly email with strategies to help support interns as they work on the soft skill challenge. (Interns receive a text message and will choose one soft skill challenge to work on.)
- EMAIL: Send an email message to interns, with a link for them to submit their chosen soft skill challenge.
During each week,
- Answer questions and issues that arise for your intern. Be available to provide a listening ear and help to find solutions.
At the end of each week,
- EMAIL: Send an email message to interns, with a link for them to enter their TRACK Record Log entry.
Send an email to info@careerlog.co.
Where are the sessions held?
Program lessons are digital—no login, no class time.
- Soft skill challenges are delivered to interns via a weekly SMS/text message sent to your mobile phone. (Save 216-294-0444 in your contacts as “Careerlog”.)
- Supervisor support strategies are delivered via a weekly email message sent to your inbox. (Save info@careerlog.co in your contacts as "Careerlog".)
This allows participants to complete the program while working.

Do the lessons involve tests or quizzes? How do I successfully complete the program?
Interns receive no tests or quizzes. To receive a certificate of completion, interns must complete a weekly TRACK Record Log entry.
Are there program materials?
No. There are no program materials to download. A copy of the TRACK Record Log entries will be sent to interns and their supervisors.